Our experience dealing with EJs was excellent in every way. We had a new heating and air conditioner installed (American Standard) We are very pleased with how it works Quiet and efficient. We were also happy with the cost using a rebate from OG&E and American Standard helped a lot. I would suggest very strongly if you need a new unit contact EJs Mike & family first. They are honest people and will treat you right and fair. Their employee,s are the best you will encounter.